What You Need to Know About the Air India and Vistara Merger: Impact on Loyalty Points

The long-anticipated merger of Air India and Vistara is finally here, bringing exciting changes for loyal customers of both airlines. With the official integration set for November 12, 2024, this move consolidates two of India's top airlines under one umbrella, and it will have a direct impact on how you redeem and maintain your loyalty points.

What Happens to My Vistara Club Points?

If you’ve been accumulating Club Vistara points, you don’t need to worry. In a seamless transition, all Club Vistara points will be converted to Air India's Flying Returns program at a 1:1 ratio. For every Club Vistara point, you will receive an equivalent Flying Returns point. This ensures that your hard-earned points continue to hold value even after the merger.

What About My Tier Status Post Air India & Vistara Merger?

Your current Club Vistara tier status will be transferred over to Air India’s Maharaja Club. This means that if you’ve worked hard to achieve Silver, Gold, or Platinum status in Club Vistara, you will maintain the equivalent status in the Maharaja Club post the Air India and Vistara merger. Additionally, the combined loyalty points of both programs could help you upgrade or maintain your tier status moving forward.

Point Validity and Expiration

For customers concerned about points nearing expiration, there’s good news. Points transferred from Club Vistara to Flying Returns will be valid for at least one year from the date of migration. This gives you extra time to redeem or use your points, even if they were close to expiring in Club Vistara.

Upgrade Vouchers and Benefits

All Vistara upgrade vouchers and complimentary ticket benefits will also be honored. These vouchers will be transferred into the Flying Returns system, where they can be redeemed for Air India flights, keeping all your accrued benefits intact.

What Does This Mean for You?

If you’ve been a loyal customer of Vistara’s Club Vistara program, the merger with Air India ensures that your points and status remain secure, allowing you to continue enjoying the perks you’ve earned. Whether you're booking flights, enjoying complimentary upgrades, or using your loyalty points for exclusive rewards, this transition offers a smooth and beneficial experience.

For a more detailed look into the changes and further updates, you can check out the official Air India website and stay updated on all the details